The expanded list displays the last interactions for which the criterion is compliant
| Criteria | Compliant Criteria | Partial Compliance Criteria |
|---|---|---|
Jockey - Intro |
100% | 0% |
Jockey - Restate Issue |
100% | 0% |
Jockey - Refund |
100% | 0% |
Jockey - Issue Handled? |
100% | 0% |
Jockey - Any Further Questions? |
100% | 0% |
The expanded list displays the last interactions for which the criterion is non compliant
| Criteria | Compliant Criteria | Partial Compliance Criteria |
|---|---|---|
Jockey - Customer Information |
0% | 0% |
Roadrunner - Caller Verification |
0% | 0% |
DG - Client Confirmation |
0% | 75% |
DG - Restate Issue |
75% | 0% |
DG - Issue Resolution |
75% | 0% |